Responsible Gambling at VeryWell Casino
We care about you. Not just as a player, but as a person. Gambling should be fun, entertaining, and something you enjoy in your spare time. When it stops being enjoyable, we want to help.
At VeryWell Casino, your wellbeing matters more than anything else. We've built tools, resources, and support systems because we genuinely want you to stay in control. You're not alone in this.
1. Our Commitment to Responsible Gambling
We're here to help you gamble safely. Every decision we make considers your wellbeing first.
Our platform operates under strict UKGC regulations, and we take those responsibilities seriously. We've invested in tools that give you control. We train our team to spot signs of harm. We partner with organisations that can offer professional support when needed. This isn't just compliance for us. It's who we are.
2. Recognising Problem Gambling Signs
Sometimes it's hard to see when gambling stops being fun. The signs can creep up slowly.
If you're worried about yourself or someone you care about, these warning signs might help you understand what's happening:
- Spending more money than you can afford to lose
- Chasing losses by betting more to try and win back what you've lost
- Borrowing money or selling things to fund gambling
- Neglecting work, family, or other responsibilities because of gambling
- Feeling anxious, irritable, or restless when trying to cut down
- Lying to friends or family about how much time or money you spend gambling
- Gambling to escape problems or difficult feelings
- Finding it impossible to stop even when you want to
Recognising these signs is the first step. It's okay to admit something isn't right.
3. Self-Assessment Tools and Awareness
We understand that sometimes you need a moment to reflect. Asking yourself honest questions can help you see things more clearly.
Consider these questions carefully:
- Do I gamble with money I need for bills or essentials?
- Have I ever lied about my gambling to people close to me?
- Do I feel the need to bet with larger amounts to get the same excitement?
- Have I tried to stop or cut back but couldn't?
- Does gambling cause arguments with family or friends?
- Do I gamble to forget about worries or feel better about myself?
- Have I borrowed money or sold possessions to gamble?
- After losing, do I feel I must return as soon as possible to win it back?
If you answered yes to several of these, it might be time to take a break. We're here to support you through that.
4. Deposit Limits and Budget Management
Staying in control starts with knowing your limits. We've made it simple to set boundaries that work for you.
Our deposit limit tools let you decide in advance how much you're comfortable spending:
- Daily deposit limits
- Weekly deposit limits
- Monthly deposit limits
You can adjust these limits anytime through your account settings. Lowering a limit takes effect immediately. Raising one requires a cooling-off period. This gives you time to reconsider. We've designed it this way because we want to protect you, even from impulsive decisions.
5. Time Limits and Session Controls
It's easy to lose track of time when you're playing. Hours can slip by without you noticing.
That's why we offer session time limits. You tell us how long you want to play, and we'll let you know when that time is up. You can also set daily or weekly time limits on your account. These tools help you maintain balance between gambling and the rest of your life. Taking breaks is healthy. We encourage it.
6. Self-Exclusion Options
Sometimes the best thing you can do is step away completely. We respect that decision and make it easy for you.
Our self-exclusion options include:
- Short-term breaks of 24 hours, 7 days, or 30 days
- Longer self-exclusion periods of 6 months or more
- Permanent account closure
- GAMSTOP registration for nationwide self-exclusion across all UKGC-licensed operators
Once you self-exclude, we'll close your account and remove you from all marketing communications. During your exclusion period, we won't reopen your account under any circumstances. This is about protecting you.
7. Reality Checks and Account Activity Alerts
We want you to stay aware of your gambling activity. Our reality check feature sends you reminders at intervals you choose.
These notifications tell you how long you've been playing and show your session activity. It's a gentle nudge to help you pause and think. You can also access your full account history anytime. Seeing your deposits, withdrawals, and betting activity laid out clearly can be eye-opening. We believe transparency helps you make better decisions.
8. Protection of Minors and Underage Access Prevention
Gambling is strictly for adults. We have zero tolerance for underage gambling.
Everyone who registers with us must verify their age before they can deposit or play. We use robust identity verification processes that comply with UKGC requirements. If we discover an account belongs to someone under 18, we close it immediately and void all transactions. We also encourage parents and guardians to use parental control software to prevent minors from accessing gambling sites. Protecting young people is a responsibility we take seriously.
9. Support Organisations and Professional Help
You don't have to face this alone. Professional help is available, and reaching out is a sign of strength.
These organisations offer free, confidential support for anyone affected by problem gambling:
- GamCare - Free advice and support. Call 0808 8020 133 or visit their website for live chat
- BeGambleAware - Information and resources for safer gambling. Call the National Gambling Helpline on 0808 8020 133
- Gamblers Anonymous - Peer support meetings across the UK
- GAMSTOP - Free self-exclusion scheme covering all UKGC-licensed online gambling sites
- National Problem Gambling Clinic - NHS specialist treatment service
- Gordon Moody Association - Residential treatment for severe gambling addiction
These services are free and confidential. They've helped thousands of people. They can help you too.
10. How to Contact Our Responsible Gambling Team
We have a dedicated team ready to help you with any responsible gambling concerns. They're trained to listen without judgement and guide you through your options.
You can reach our responsible gambling team through live chat or by contacting our customer support and asking to speak with a specialist. We respond to responsible gambling enquiries as a priority. Whether you want to set limits, take a break, or just talk through your concerns, we're here for you. Your wellbeing comes first.
VeryWell Casino is committed to promoting responsible gambling in accordance with UK Gambling Commission regulations. Our company is registered in Curaçao under licence 8048/JAZ. We provide tools and resources to help you gamble responsibly, but we encourage anyone experiencing difficulties to seek professional support. Gambling should remain an enjoyable leisure activity. If it stops being fun, please reach out for help.
You must be 18 years or older to use our platform. Gambling can be addictive. Please play responsibly.